Southwest Remote LLC
New Mexico, USA
Last Updated - January 16th, 2019

Privacy & Security Policy

This privacy policy discloses the privacy practices for,, and the REMOTE application. This privacy policy applies solely to information collected by this web site. It will notify you of the following:
Contact Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell, rent, or provide this information to anyone.

We will use your contact information only to communicate with you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill a request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Camera and Sensor data
We do not share images and sensor data sent to us by your devices. We will make periodic backup copies of this data to ensure it can be made available to you for viewing. Backup data may be stored on multiple computers in physically different and secure locations.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given on our website:

Credit Card Information
Credit card information is never transmitted to us or stored by any of our servers. We use Amazon Pay, one of the most secure and reputable payment processors available. All card numbers are encrypted and are stored on secure computers at the data center.

We are never able to obtain card numbers; instead, we simply register our charges and fees using an ID number and takes care of the actual billing and credit card processing.

For more information you can visit Amazon's website at

We take precautions to protect your information. When you, your cameras, or your sensors submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon on your web browser, or by looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Aggregate Information
We may gather aggregate information, which refers to information your computer automatically provides to us and that cannot be tied back to you as a specific individual. Examples include your type of computer/phone, your web browser's version, and Internet Protocol (IP) addresses. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. We use this information to troubleshoot problems and track the performance of our systems.

Log Files
Every time you request or download a file from the web site, we may store data about these events and your IP address in a log file. We may use this information to analyze problems, administer the web site, and gather broad information for aggregate use or for other business purposes.

We sometimes use "Localstorage" or "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify you as a repeat visitor. For instance, when we use a cookie to identify you, you would not have to login a password more than once, thereby saving you time by automatically logging you into the app.

Policy Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.

Southwest Remote LLC - New Mexico, USA - 2019